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support@fluofree.comChamber of Commerce 92432824 · btw-id NL004955446B10

Frequently asked questions

Can I use this water for baby formula?

Always follow the preparation instructions on the packaging of the formula. A temperature setting on the appliance does not replace those instructions.

When is my filter due for replacement?

Allow a maximum of 12 months or around 750 liters, whichever comes first. At 2 liters a day that is about a year; at 4 liters a day about six months. Also follow the filter notification and the manual.

What happens if I replace it too late?

Performance and flow rate can decline. Do not wait for an off taste: follow the replacement instructions and contact support if you get a notification or error code.

How do delivery, warranty and returns work?

FluoFree delivers in the Netherlands and Belgium for available products. You have 14 days to change your mind and a 1 year commercial warranty on technical parts. That warranty comes on top of your statutory rights. Check the return policy for the conditions and report your return at support@fluofree.com.

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