Cancellation policy

Some items in our store may be offered to you in the form of a subscription or pre-order. The cancellation policy explains how to change or cancel these types of purchases.
Subscriptions
When you purchase a subscription, you get repeat deliveries. These are based on the term of the subscription and the frequency that you select yourself.
Your payment details are kept securely and an amount will be collected with each delivery, unless you choose to pay everything in advance.
Some subscriptions are automatically renewed at the end of the term. If you do not want to renew a subscription, you can cancel it.
If you want to cancel or change your subscription, you can do so at any time. The order confirmation emails contain links to your orders. You can manage your subscription there.
Please see our returns policy for more information on returns and refunds.
Preorders
When you purchase a pre-order, you pay for a product that is out of stock or that will be available soon but has not yet been added to stock.
You can cancel a paid pre-order that has not yet been processed. Once the order has been fulfilled, you cannot cancel the order, but you can request a refund. Please see our returns policy for more information on returns and refunds.